Business Courses Certificate II in Business Certificate II in Business (BSB20107) | Surfers Paradise, Gold Coast

Certificate II in Business (BSB20107) at GCLC provides students with a broad range of skills required to work in a business administration environment.

The Certificate II in Business (BSB20107) is a government-accredited, nationally recognised course, developed under the Australian Qualifications Framework (AQF).

During the course the student will gain insight into the tasks and behaviour required in the operation of business or office environment and will develop skills in:

Communication
Customer service
Working effectively with cultural and individual diversity
Planning and organising a work schedule
Writing routine business documents
Identifying opportunities for improvement and innovation

Course Content Certificate II in Business (BSB20107) | Nominal Hours: 313

**Units of Competency** — Certificate II in Business (BSB20107)
Unit Name	Unit Code	Nominal Hours
Participate in OHS processes	BSBPHS201A	20
Deliver a service to customers	BSBCUS201A	30
Work effectively in a business environment	BSBIND201A	30
Handle mail	BSBINM202A	15
Contribute to workplace innovation	BSBINN201A	35
Communicate in the workplace	BSBCMM201A	40
Participate in environmentally sustainable work practices	BSBSUS201A	20
Organise and complete daily work activities	BSBWOR202A	20
Work effectively with others	BSBWOR203A	15
Use business technology	BSBWOR204A	20
Produce simple word processed documents	BSBITU201A	60

Course Duration Certificate II in Business (BSB20107)

The duration of Certificate II in Business at GCLC is 16 weeks of classes with 4 weeks of holidays.

The course is delivered over 4 terms with 4 weeks of classes per term.

Each block has 2 subjects which must be completed on campus.

The remainder of the subjects are flexible delivery subjects that students can complete in their own time with assessment measuring performance. This style of delivery is based on competency rather than attendance, which suits students who are busy working and enjoying their life outside the college.

Cost

Enrolment fee $200.00
Tuition fee $2,800.00
Material fee $200.00

Entry Requirements

There are no prerequisite requirements for individual units of competency for Domestic students.

International students* must meet the relevant English language entry requirements of the course as follows:

Current GCLC students assessed at Intermediate level or higher;
The equivalent of Australian Secondary School Grade 10;
English proficiency level requirement: IELTS 4.5 or equivalent;
Or at the discretion of the GCLC Dean or Academic Manager.

Outcome

Graduates of the Certificate II in Business course receive the nationally accredited award BSB20107.

To successfully complete the course students must receive a grade of C (competent) in all 12 subjects. Students can then choose to enrol in Certificate III in Business Administration or enjoy working in this field.

Pathways

Certificate III in Business Administration (BSB30407)

Career Prospects

Possible job titles relevant to this qualification include:

Administration Assistant
Clerical Worker
Data Entry Operator
Information Desk Clerk
Office Junior
Receptionist

2011 Start Dates | Certificate II in Business (BSB20107)

March 8
April 5
May 3
June 7
July 5
August 2
September 6
October 4
November 1
December 6

Contact Gold Coast Learning Centre online

Phone:+61 (0) 7 5531 6788

Enrolment Form

Download | GCLC Enrolment Form (PDF: 272 KB)

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is a process under the Australian Qualifications Framework (AQF) that recognises a student's current skills and experience, regardless of where and when the learning occurred.

Find out more about Recognition of Prior Learning at GCLC